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In Touch Games Licences Suspended By The British Gambling Commission And Betting & Gaming Council

Cai Parry
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Due to concerns over potential non-compliance with vital licencing conditions, the Gambling Commission and Betting & Gaming Council have suspended online gambling company In Touch Games.

Online gambling company In Touch Games have had their operating licences suspended by the Gambling Commission and Betting & Gaming Council due to concerns due to concerns over potential violations of the Gambling Act.

The suspension is effective immediately, and comes following the operator being under scrutiny for alleged non-compliance with required licencing conditions such as preventing money laundering.

This follows on from the Gambling Commission body announcing a comprehensive review under section 116 of the 2005 Gambling Act.

Despite the immediate suspensions, customers will still be able to access and withdraw from their accounts that are related to In Touch Games.

The company operates online gambling on several different sites, namely; bonusboss.co.uk, cashmo.co.uk, casino.mfortune.co.uk, casino2020.co.uk, drslot.co.uk, jammymonkey.com, mfortune.co.uk, mrspin.co.uk, pocketwin.co.uk and slotfactory.com.

In Touch’s suspension comes after a £6.1million fine by the Commission in January of this year, where they were handed the penalty for a series of social responsibility and money laundering failures.

The Gambling Commission’s Comments

“We have made it clear to the operator that during the course of the suspension we expect it to focus on treating consumers fairly and keeping them fully informed of any developments which impact them,” the Commission said.

“The suspension does not prevent the operator from allowing consumers to access their accounts and withdrawing funds. In Touch Games can be contacted through its websites.”

The Betting & Gaming Council’s Comments

BGC confirmed the company’s suspension in a statement where they outlined the importance of upholding their ‘strict’ rules.

“Following the suspension of their operating licence by the Gambling Commission, consistent with our strict rules, we are immediately suspending In Touch Games Ltd’s membership of the BGC while the details of the case are investigated,” the statement read.

“As the standards body representing the regulated industry, our top priority is ensuring that the interests of In Touch Games Ltd’s customers are protected.”

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Cai Parry
Cai Parry

Cai Parry is a sports writer that has experience working for Nottingham Forest FC, Burton Albion FC, and the Football Association of Wales. Since the 2019/20 season, Cai has been an accredited football journalist in the Cymru Premier, creating matchday content for the likes of Y Clwb Pêl-Droed and welshfootie. Cai has also recently graduated from the University of Derby with a degree in Football Journalism (BA Hons).